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Shane Knox, LMFTIndividual & couples therapy · Eugene Start with the contact formGet started

FAQ

Frequently asked questions

In-network insurance

For plans not listed, I can provide a superbill for out-of-network reimbursement.

  • Moda
  • PacificSource
  • Providence
  • Regence Blue Cross Blue Shield
  • Anthem
  • Healthcare Management Administrators (HMA)
  • Regence Group Administrators
  • UnitedHealthcare
  • United Behavioral Health
  • Optum
  • United Medical Resources (UMR)

Insurance & billing

What are your fees if I pay privately?
$250 for most 1-hour sessions, though most people pay less. I use a sliding scale based on income; please ask.
Do you bill insurance for couples?
Generally not. Insurance usually covers therapy only when the focus is a medically necessary mental health condition.
Do you take Medicare or OHP?
No. It may be possible to pay privately with extra steps; let me know and I'll walk you through options.
Can I use FSA or HSA?
Yes, for co-pays, deductibles or private pay.

Procedures & policies

Do you offer telehealth?
Yes. In person is encouraged when possible; telehealth is available temporarily or permanently. You must be in Oregon at the time of therapy.
Do you work with kids?
No, adults only.
How often will we meet?
Usually weekly or every two weeks, decided at intake.
Will you have room for me?
I only onboard clients I can see at the interval they need, each with a dedicated recurring time slot.
How long will therapy take?
It varies; a typical course may average around six months.
What is your attendance policy?
Cancel at least 24 hours ahead. A $125 fee applies to no-shows and late cancellations, and to arrivals more than 15 minutes late.
Do you use AI in therapy?
No. I won't record sessions, use AI to write notes, or give AI access to your health records.